First of all, we would like to thank you for your interest in our products. At Eclat Féminin, we strive to offer you an exceptional online shopping experience, even if this sometimes involves slightly longer delivery times. We want to inform you transparently about our delivery process so that you can make an informed purchasing decision.
Our warehouse in France
Please note that our warehouse is based in France, which allows us to offer quality products and reduce delivery costs for our local customers. We are proud to support the local economy and contribute to job creation in our country.
We understand that you may be impatient to receive your order. Our team is committed to processing your purchase quickly and preparing it for shipping as quickly as possible. However, please note that due to logistical constraints, the estimated delivery time is approximately 9 days from the date of your order.
Why does this take time?
Delivery may take a little longer than usual due to several factors. First of all, we want to make sure that each order is carefully prepared and packaged to avoid damage during transport. Then, delivery times may vary depending on the high number of orders, we deal with thousands of customers per day, the final destination, any customs formalities and the current situation of the carrier.
Rest assured, your satisfaction is our priority
Despite these slightly longer delays, we would like to reassure you that your satisfaction remains our top priority. We do everything we can to provide you with quality products and exemplary customer service. If you have any questions or concerns regarding your order, our team is here to help you and answer all your requests.
How to order?
If you decide to place an order despite delivery times, we invite you to follow these simple steps:
- Select the products you want to order and add them to your cart.
- Proceed to validate your basket and follow the instructions to checkout.
- Fill out your delivery information accurately to avoid any delivery issues.
- Choose your preferred payment method and finalize your order.
- You will receive an order confirmation email with all the necessary details.
Tracking your order
As soon as your order is shipped, we will send you an email with a tracking link. You will be able to follow the progress of your package and estimate its delivery date more precisely.
Your trust honors us
We appreciate your trust and understanding regarding delivery times. Your satisfaction as a customer is our main motivation, and we will do everything possible to make your purchasing experience pleasant despite delays.
If you have any additional questions or require assistance, please do not hesitate to contact us at email@example.com or via our contact form on the site. Our team will be happy to help you.
Thank you again for your continued support.
The [Name of your store] team